Alvin K Fzd

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Verified Reviewer
| map-marker Indianapolis, Indiana

Speak to a live person about my kkmoon dvr

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Need my password reset My grandson was playing on my camrea system and he reset my password while playing on my monitor
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Mark R Fww

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Verified Reviewer

Lost the manual for my 4 channel recorder

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I have looked all over for my 4 channel manual and cannot find it. I love the machine, but I am having a hard time trying to reprogram it.

It seems to record everything even though I put in the time and made it alarm when it senses something at the middle sensitive setting...I need to start from the beginning again because I thought it would over write when it runs out of memory and now it only seems to let me know about five or ten days of past months that it recorded anything...can you help me with this issue? I hope so...even if it means unplugging it and starting all over. Thanks in advance if you can.

Mark Rogers, Seattle, wa.

PS. If you call, I have call screening so it will request that you enter a digit that it requires in order for the call to go through...thanks

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Cons:
  • Noting to add

Preferred solution: an instruction replacement manual

Eric R Rfe

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Verified Reviewer
| map-marker Kansas City, Missouri

Can’t login

Ive tried every way possible to reset username and password Ive changed battery hard drive nothing works so please help
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Shane H Ons

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Verified Reviewer
| map-marker Mcdonough, Georgia

How do I factorial reset my kkmoon H.2.64 network/digital wireless recorder

How do I factorial reset my kkmoon H.2.64 network/digital recoreder I purchased from a friend who had purchased it from a friend and had lost the passwords and everything to it how do I get back into it like it was brand new
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User's recommendation: Absolutely love the company will keep staying with the company let me know everything I need to know when I need to know it

Carol Y Zju

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Verified Reviewer

NO APP WORKS NOW

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Got a new phone. App doesnt work. Cant find one. They dont respond when I send a message 2 different ways
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Pros:
  • Good camera
Cons:
  • No app

Preferred solution: An app to continue used the cameras

Gerald J Omw

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Verified Reviewer

Lost control over system

System does not allow me to record or playback recordings can't seem to retrieve password or anything for this
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Preferred solution: Help in retrieving password of being able to reset a new password

Matteo M Dnf

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Verified Reviewer

Hi, I have a KKMoon dvr with the following...

Hi, I have a KKMoon dvr with the following hardware and firmware, which has been blocking for some time making it unusable and asking me for an update file which obviously cannot be recovered independently with automatic updates. The dvr model is as follows: Video In: 4 Alarm In: 0 Alarm Output: 0 Audio In: 4 BuildDate: 2016/6/16 10:41:43 System: V4.02.R11.0612****.10001.131100.00000 Serial ID: ccb446be558d4cc8 Is it possible to solve the problem with a new firmware?
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Foissiat, Ain

Return of product

Kkmoon - Return of product
Bonjour, j'ai acheté un produit de chez vous par le biais de MANOMANO. Le produit ne me convient pas, je cherche à le retourner mais j'ai l'impression que ce n'est pas un suivi sérieux; pour acheter le produit de la gamme au-dessus, je veux d'abord me faire rembourser le premier. Je veux juste une étiquette de retour et non un lien frauduleux où me connecter pour avoir cette étiquette. SVP, que pouvez-vous faire pour moi: j'ai acheté le laser E15152EU-2|122. Jean pierre JANIN. Et je désire le modèle E18087BL-EU|723 merci d'avance
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Denton, Texas

Delivered broken item and doesn't want to solve the problem

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Kkmoon - Delivered broken item and doesn't want to solve the problem
Kkmoon - Delivered broken item and doesn't want to solve the problem - Image 2
They delivered broken item. First they wanted me to cancel the dispute telling that they will get problem fixed. Then they offered $7 refund for $130 broken item. I refused. Next offer was $10 dollars with comment to get item being fixed locally. Ridiculous seller. Don't buy anything from this joker!
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Anonymous
map-marker Maida Vale, City Of Westminster

Have not heard anything

Thank you for the reply, I have not had any response to my email as of yet. Please could you reply. > Thanks, > Jag
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Christy W Qkp

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Verified Reviewer

Dvr stopped working

The DVR blinks start up screen model number n8d8008ra-pwg 202008****201018 please contact me it's only 3 months old and my security is in jeopardy
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Loss:
$120

Preferred solution: Deliver product or service ordered

Ken A Zhw

0.5 - 470 MHz signal generator

I have received two 0.5 to 470 MHz signal generator which I purchased on aBay and the sinal level is so low that with a 30 dB broadband amplifier it comes now near enough to receive a signal on a sensitive receiver. This is the sencond one I have purched in the hope that it would be as good as the utube reveiw but sadly they are both the same - very low signal out. There are also spurious response som 20dB above the output frequency. I would appreciate these being replaced by working ones. Ken There was no receipt in either package but the last order No. is UG58821****YP
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Preferred solution: Full refund

abderrahim k Riz

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Verified Reviewer
| map-marker Dallas, Texas

How to rest DVR kkmoon

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I buy kkomoon Security camera Model number (FX-9608NF-LM)and I forget the password can you guys provide me solution to reset the password thank you
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stephen e Ajh

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Verified Reviewer
| map-marker Cwmbran, Wales

NO RESPONSE

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Updated by user Jun 12, 2022

DO NOT BUY FROM THIS COMPANY THERE IS NO CUSTOMER SERVICE ???

Original review May 13, 2022
do not buy kkmoon products do not buy kkmoon productshi there has been no response from kkmoon at all , i am still waiting for contact
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Er S Hxi

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Verified Reviewer
| map-marker Fort Lee, New Jersey

Company has not responded to my request

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Requested help in accessing a part that fits over base of wand handle near battery compartMent. No response. E
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Preferred solution: Replacement base to the handle of metal detector wand please.

1 comment
Maeve Dzg

I have the same problem. Wrote two emails to customer service and had no Replay.

Anonymous
map-marker New Iberia, Louisiana

Noone contract us yet. Going on 3weeks. Cameras are junk

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Need help on camera.they just stop working. And we are not the only ones had friends almost bought cameras and they just stopped working. We can't get help
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User's recommendation: Don't waste money

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